Privacy Policy
UGrid Network Inc. (“UGrid”, “we”, “us”) operates ugridnet.com, our corporate website for CATV, FTTH, and broadband connection solutions. This policy explains how we handle personal information collected on this site, especially through the contact and quote forms.
Information we collect
When you submit an inquiry or quote request, we collect the details you provide, which may include your name, company, email address, phone or WhatsApp number, product interest, port count or quantity, and message content. Our hosting and form providers may also process technical data such as IP address and browser type to deliver and secure the site.
How we use information
- To reply to your inquiry and provide product, technical, or business support
- To prepare quotes and understand demand for our products
- To protect the site against spam and abuse
- To comply with applicable law
We do not sell your personal information. We do not use inquiry-form submissions for unrelated marketing lists.
Service providers
We use Cloudflare to host this website and Web3Forms to deliver contact-form messages to our mailbox. Those providers process data only as needed to provide their services. Online purchases of CATV RF passives and related catalog items on ugrid.online are handled under that store’s own privacy policy (Shopify-powered).
Retention
We keep inquiry correspondence as long as needed to respond and maintain our business records, then delete or archive it according to our internal practices and legal requirements.
Your choices
Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you. To make a request, use the contact form on this site or email [email protected].
Children
This website is intended for business customers. We do not knowingly collect personal information from children.
Contact
UGrid Network Inc.
2703-602 Como Lake Ave
Coquitlam, BC, Canada V3J 0G2
Email: [email protected]
Phone: +1 647-980-9177